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  Please note, payments entered after 2:00 PM Eastern Time will not be posted to your account until the following business day.

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If you are trying to pay an amount other than the full amount due visit our

Custom Payment Page where you can enter the amount for your payment directly.

Need Help? Need Help?

To pay your bill online:
  • Enter Your bill account number and service ZIP code
  • Leading Zero's ( 0001234) are required for Bill Account Numbers
  • Click 'Continue' to verify your information and proceed to payment page

Pay by Mail:
  ENGIE Retail, LLC
  P.O. Box 841568
  Dallas, TX 75284-1568

Cash Payment Stations:

  • Walk-in and pay at any of our convenient locations. To find a location near you by going to Payment Center Locator and search by zip code.